To ensure a smooth subscription experience for all members:

1. Membership Required — Subscription purchases are only available through the Member’s Perks program.

2. Automatic Billing — Your card will be charged automatically before each renewal period (30, 60, or 90 days)

3. Grace Period for Failed Payments —

   • If a payment fails, your subscription will remain active for a 7-day grace period.

   • During this time, we’ll automatically retry your payment method.

   • You’ll receive an email if a payment fails and another once it’s successfully collected.

   • If the payment can’t be processed within 7 days, your subscription may be paused until payment details are updated.

4. Cancellation Window — You can cancel or modify your subscription anytime before your next billing date to avoid being charged for the next cycle.

5. Shipping Notifications — You’ll receive an email each time your order is processed and shipped.

6. Price Changes — We’ll notify you in advance if product or subscription pricing changes.

7. No Refunds on Shipped Orders — Once an order has been processed and shipped, it cannot be refunded or returned.

8. Separate Checkout for Subscriptions — Customers cannot purchase a subscription and a one-time product in the same checkout. Please complete them as separate orders.